Delete your account
You can delete your Determiniety account at any time. Deletion is permanent and cannot be undone. This page explains how to do it, and exactly what happens to your data.
Delete in the app (fastest)
- Open the Determiniety app and sign in.
- Go to the Account tab.
- Tap Delete account, then confirm.
Your account is deleted right away and you are signed out. You do not need to email anyone.
What is deleted, and what is kept
Deleted immediately and permanently when you delete your account:
- Your profile information, including any disability, health, student and eligibility details you shared.
- Your sign-in: your email and password are removed so the account cannot be used again.
- Your community identity — posts, comments, reviews, reactions, follows, groups, forum threads and direct messages are removed with it.
Kept only as long as the law requires, then deleted or de-identified:
- Payment and order records, where accounting and tax law requires us to keep them for a limited time.
- Security and audit logs — for example, a record that a deletion occurred, and logs of who accessed sensitive records such as a student’s IEP. These are kept for safety and legal reasons and hold no usable identity after deletion.
Records we keep are de-identified where we can — they no longer point back to you. We never keep your profile or health information after deletion, and we never use any of it for advertising. For the full policy, see the Privacy Policy.
Request deletion without the app
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